Refund and Returns Policy

Vouchers are valid for 10 years from the date of issue. They are transferable to friends or family unless they have been personalized.

Please note: vouchers cannot be redeemed for cash, cannot be returned, and cannot be replaced if lost, stolen, or damaged.

We recommend keeping your voucher in a safe place and treating it like cash to ensure you can enjoy it without issues.

For questions regarding your voucher, please contact us at info@outdoor.ch.